A fantastic workshop: Clare was very good at making a long session engaging from start to end, with tonnes of enthusiasm and new spins on topics.
— Finance Delivery Services Lead, NHS

client spec

Just like a job specification, if you’re considering getting help to build your or your team’s confidence in conversations, then see if you recognise the following factors:


You’re probably the type of person who

✅ Does too much overthinking

✅ Takes pride in your work

✅ Works really hard

✅ Struggles to find the right words in situations

✅ Gets stressed more than is healthy

✅ Feels less confident that you’d like to

✅ Has no idea quite how you’re thought of at work

✅ Likes learning but can’t learn as much as you'd like on the job

✅ Feels under-appreciated, and wonders what’s it all for

✅ Is curious to learn more about yourself and how to have more influence

✅ Needs more feedback about your strengths

✅ Lacks useful feedback about where and how you can improve

✅ Isn’t sure where to turn for the right plan of action

✅ Is maybe working for a ‘strictly professional’ or impersonal boss

✅ Doesn’t make rubbish excuses for not doing something

✅ Wants work to feel easier

✅ Doesn’t want to be where you are right now in 3 months’ time

You just always know exactly how we can handle the situation better. It’s like you’re in it with us
— Customer Service Team Manager, Healthcare

And as a team manager you probably

✅ Want the team working easily ‘in flow’ rather than pushing uphill

✅ See how some conversations veer off track or don’t get to the point

✅ Know you can’t be the ONLY person motivating others all the time

✅ Want your team to feel truly valued

✅ Don’t go pigeon-holing people into ‘types’ but celebrate their unique qualities

✅ Suspect that the team would thrive if they knew how to value and motivate each other easily

✅ Don’t want ‘tick box’ training where everyone expects a magic fix

✅ Prefer something solid, yet simple, that the team grasps quickly and just puts into practice

✅ Know that learning together doubles up as a team-building

✅ Want a happier, more resilient team, working more fluidly than other teams

✅ Recognise this as vital for productivity, enjoying the week and helping everyone’s mental health

✅ Care about the team feeling confident

✅ Feel that team members have individual strengths they don’t realise or don’t know how to use

✅ See how the team can grow from recognising their greater potential

✅ Know that a trusting team gets things done faster

✅ Can’t wait for fewer interruptions from a confident, upskilled and supportive team


If bits of the above look, feel and sound familiar then…

see if you can relate to client stories

And the next step is to…

Find out what your options are here

OR get in touch by the details below …

and See how fast your confidence builds!