client spec
Just like a job specification, if you’re considering getting help to build your or your team’s confidence in conversations, then see if you recognise the following factors:
YOU’RE PROBABLY the type of person WHO IS
✔ Hard-working
✔ Conscientious
✔ An over-thinker
✔ Struggling to find the right words in some situations
✔ Stressed sometimes
✔ Under-confident in some areas
✔ Unsure of how you’re thought of at work
✔ Unable to learn as much as you'd like on the job
✔ Sometimes feeling under-appreciated
✔ Curious to learn about yourself and getting on with others
✔ Needing more feedback about your strengths
✔ Lacking helpful feedback about where and how you can improve
✔ Not sure where to turn for the right plan of action
✔ Maybe working for a ‘strictly professional’ or impersonal boss
✔ Not the kind to make excuses for not taking action
✔ Keen for ways to make work easier
✔ Not wanting to be in the same situation in 3 months’ time
and as a team manager you probably
✔ Would like to see the team working easily ‘in flow’ rather than pushing uphill
✔ Recognise how some conversations veer off track or don’t get to the point at all
✔ Realise you can’t be the only person giving motivation all the time
✔ Think that the team would appreciate feeling more valued
✔ Don’t need to pigeon-hole people into ‘types’ but celebrate their unique qualities
✔ Suspect that the team would thrive if they knew how to value and motivate each other easily and directly
✔ Don’t want ‘tick box’ training where everyone expects a magic fix
✔ Prefer something solid, yet simple, that the team grasps quickly
✔ Recognise that learning together doubles up as a team-building
✔ Would appreciate a happier, more resilient team, working noticeably more fluidly than other teams
✔ Consider this important for being productive, enjoying the week and helping everyone’s mental health
✔ Care how confident your team feel
✔ Feel that team members have individual strengths they don’t realise or don’t know how to use
✔ See how the team could benefit from hearing how much potential they have
✔ Know how a team which trusts each other gets things done faster
✔ Realise that you receive fewer interruptions from a confident and supportive team